Frequently Asked Questions

Yes, all or our whole-home generator projects are permitted with your city and we handle the entire process.  This ensures the highest quality installation, and customer protection, and ensures there are no issues with your homeowners insurance.

If an installer ever says "you don't need city permits, we do this all the time" RUN.  This is not the installer you want to work with.

While rare, you don't want to get caught by the city for installing without a permit as this can delay your project by weeks or months as well as unexpected costs and fines.  And, while also not common, having major work to your home without permits can void your homeowners insurance.  READ MORE from RocketMoney

In Texas, an HOA cannot prevent a homeowner from installing a permanently installed whole-home standby electric generator.  They can regulate its placement and appearance.  For example, they may require a generator to be placed in the backyard or side yard and/or ensure it's not in plain site to maintain the neighborhood's aesthetics.

Texas Property Code - PROP § 202.019. Standby Electric Generators:

(b)  Except as provided by this section, a property owners' association may not adopt or enforce a dedicatory instrument provision that prohibits, restricts, or has the effect of prohibiting or restricting an owner from owning, operating, installing, or maintaining a permanently installed standby electric generator.

Each HOA has very unique processes.  We will provide you with all of the necessary documents you will need.  Please note, this is one of the top causes of delays for a project.  Some HOAs only meet once per month to review requests.  We'll work with you to ensure you have everything you need.

Yes, absolutely.  All Generac Home Backup Generators we sell can be configured to run on either LP (Liquid Propane) or NG (Natural Gas). We will handle the fuel configuration of the Generac unit at no additional cost to you. During your initial consultation, we’ll review your fuel options in detail.

Please note: these are not the standard gas grill propane tanks. A minimum of a 250-gallon tank is typically required. Additional state or local requirements may also apply, which we will cover during your consultation.

Liquid propane has many advantages over natural gas.

From the initial complimentary consultation to the final installation and homeowner walk-through will be from about two weeks to a couple of months.  The installation process is one to three days depending on many factors, the permitting process and HOAs approval (when applicable) are what take the longest amount of time.